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Last updated 4 November 2026
We want every KartBling parcel to arrive the way you pictured it. If something goes wrong, this page explains what we will do about it.
Before we dispatch it: message us on WhatsApp or email with your order number and we will cancel it and refund the full amount, including shipping, to the way you paid.
After it has been dispatched: the parcel is already with India Post, so it can no longer be cancelled. If it arrives damaged or wrong, the section below applies.
If your parcel arrives with something damaged, defective, missing, or not what you ordered:
If the problem is ours, we will send a replacement at no extra cost, or, if that item is out of stock, give you a full refund for it including its share of the shipping charge. You will not be asked to pay to send anything back.
We do not accept returns or exchanges for a change of mind. Our products are low-value gifts and accessories, and the cost of posting an item back usually exceeds its price.
For hygiene reasons, the following can never be returned once the packaging is opened, unless they arrived damaged or defective:
Refunds go back to the same payment method you used — UPI, card, net banking or wallet — through our payment partner, Cashfree Payments.
We do not offer cash on delivery, so we never need to refund in cash.
Shipping is refunded when an order is cancelled before dispatch, or when the problem was our mistake. It is not refunded otherwise, because India Post has already carried the parcel.
KartBling · operated by Digit Grove 16, Subramaniam Nagar, Kolathur, Chennai, Tamil Nadu 600099 Email: kartbling@gmail.com · Phone: +91 93634 53191 · WhatsApp: +91 91760 59624
